2020 - Ways to Identify and Manage Difficult People

Normal communication styles are based on DISC assessment – 4 communication models
Learn how to identify normal communications even if the person’s style is different your style
Difficult people are based on 4 communication model and why these people are categorized as difficult when they manipulate or try to overly control the situation.
Learn how to handle difficult people types to be more effective in various situations.
These is key meeting and situation handling for everyone