2020 - Working from Home? Five Tips for Clear Written Communication

OVERVIEW
This webinar will provide you with concrete strategies for communicating in writing.
As you have seen, working from home can challenge your ability to communicate with your team members and your clientele. In particular, not being able to “drop in” to someone’s office means that you need to write more emails, more instant messages, and more memos.
This increase in writing is rife with opportunities for miscommunications. During this webinar, we will cover five strategies to ensure that your message is conveyed correctly. We will focus on both the content of your message and the tone.
LEARNING OBJECTIVES
Writing unambiguously
Putting yourself in the shoes of your readers
Explaining technical concepts using simple language
Deciding when to use (and when not to use) the word “and”
Omitting unnecessary words
Understanding email etiquette
WHY SHOULD YOU ATTEND
Miscommunications relating to content are time-consuming, whereas miscommunications relating to tone can hurt people’s feelings. And both types of miscommunications are costly. By attending this webinar, you will help ensure that your office is operating at its fullest potential while working remotely.
AREAS COVERED
Part 1: Sentences that have more than one interpretation  How to avoid them
Part 2: The cognitive science behind writing and reading  How it impacts your readers’ comprehension of your writing
Part 3: How grammar, spelling, and usage effect your readers’ perception of you. Or is it “affect”?  We shall see!
Part 4: The word “and”  How it can lead to miscommunications
Part 5: Striking the appropriate tone in your emails  How to be professional and polite at the same time
Part 6: Sending calendar invitations that are easy to read  How to front-load the key information
Part 7: Q&A
WHO WILL BENEFIT?
HR professionals who send a lot of e-mails to other members of their organization.
SPEAKER
Ryan Standil is the president of Write To Excite, which is an organization that offers seminars on legal writing and business writing. Prior to becoming a writing instructor, Ryan worked at a corporate law firm and as a proposal writer at an investment bank. He attended Western University, in Ontario, Canada, where he graduated from the HBA program at Ivey Business School and the JD program at the Faculty of Law.
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