2020 - Safety Management by Walking Around

The pressing need for and expected benefits of person-to-person interactions between management and the workforce – at the workface.
Due diligence and management’s responsibility for organizational and public safety.
The difference between work as performed and work as imagined/hoped.
The potential consequences of operational ignorance – safety surprises are costly.
How humble and respectful workforce interactions build trust and a culture where safety is valued throughout the organization.
How a “look, listen and learn” interaction maximizes value.
The importance of interaction follow-up.
How to becoming a good listener.
The importance of a learning culture and how work observations contribute.
How to find the time to interact and other challenges.
Specific guidance and tips for optimizing the value of your workplace interactions.