2019 - Why Management System Audit Programs Should Utilize ISO 19011

OVERVIEW
How often do process owners approach the audit program manager and request an audit? Where do auditors go after they’ve been a part of the audit program? How effective and efficient is the audit program? These are some of the questions than can help audit program managers know whether or not the program is truly adding value for the organization, versus just meeting compliance requirements.
LEARNING OBJECTIVES
ISO 19001 structure
Principles of auditing
Setting audit objectives
Audit program manager skills and development
Managing audit resources
Monitoring and improving the audit program
Useful annexes in the 19001 guidelines
A perspective to help shift audit program management
WHY SHOULD YOU ATTEND
If it seems like your quality/safety/environmental/IT services, + management system audit program is getting a bit stale, perhaps it’s because the objective has simply been to conduct audits in accordance with the requirements of the external standards (e.g., ISO 19011, 45001, 14001, 20000, +).
WHO WILL BENEFIT?
Audit program manager
Quality Manager
Safety Manager
Environmental System Manager
IT Services Management
System Manager
Audit coordinator
SPEAKER
Dr. Robert E. Davis obtained a Bachelor of Business Administration in Accounting and Business Law, a Master of Business Administration in Management Information Systems, and a Doctor of Business Administration in Information Systems Management from Temple, West Chester, and Walden University; respectively.
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