2019 - All About Civility - Eliminating a Culture of Gossip Rumors and Destructive Behavior: Whatever Happened to Respect?

OVERVIEW
What happened to respect and civil behavior? What cost do we pay when we lose both? Uncivil behavior and the feeling of being left unaddressed begins a downward spiral you and your employees can’t afford. Incivility leads to gossip in the workplace, rumors, bullying, harassment and then ultimately, what we see too much in the news lately, sexual harassments. The over-worked, dis-engaged and undisciplined staff does more harm to your company's reputation and productivity than, what you can really afford.
LEARNING OBJECTIVES
Understand what creates bad behavior in the first place and what it escalates to
Exercise the power of choice with the eight options you have
Practice the world’s two most powerful skills for gaining control of the situation
Review the three self-tests that will stop conflict cold if utilized right away
Dealing with gossip in the workplace
WHY SHOULD YOU ATTEND
Don’t let anyone get comfortable by disrespecting you, your work skills, your ethnic background, your soft skills in leadership and communication, your department, or your work team. Uncivil and disrespectful behavior, toxic workplace culture, negative work environment and bullying in the workplace, when left unchecked, transforms into the culture of being rude, indifferent and uncaring.
AREAS COVERED
A negative, destructive, and disruptive culture starts when bad behavior, be verbal, written or viewed, does not get challenged and stopped. You cannot afford this action that leads to a bad reputation, negative news coverage, staff resignations, and loss of customers and prospects.
WHO WILL BENEFIT?
HR, customer service, staff development. The information in this webinar is applicable for every business or organization where there is culture problem of disrespect and confrontation.
SPEAKER
Bruce Lee has been educating and inspiring audiences with practical and proven information they can immediately implement into the personal and professional lives and for improved business growth or efficiency. A varied business and leadership background provides him proven experience that clients can relate to.
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