Online Webinar 2019 - Human Error and Cognitive Load: How to Reduce Memory and Attention Failures

Overview
Human error is known to be the primary cause of quality and production losses in many industries. Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented. Human errors start at the design stage and usually factors associated to cognitive load are ignored. In science, cognition is the mental processing that includes the attention of working memory,comprehending and producing language, calculating, reasoning, problem solving, and decision making.This course evaluates cognitive issues that may be the cause of these failures.
This training would provide tools that can be implemented and used after this event. These include practical tools. We will discuss human error categories, near root causes and root causes for these events. We will discuss latest trends in human error issues in the industry
Why Should you Attend
This training would provide tools that can be implemented and used after this event. These include practical tools. We will discuss human error categories, near root causes and root causes for these events. We will discuss latest trends in human error issues in the industry
Know the definitions of cognitive load factors
Learn the Human Factors (20% Individual Performance)
Learn the questions and possible answers
How to assess the areas
How to collect the responses
How to analyze the responses and determine the cognition levels
How to report the level of risk for Human Errors
Recommend solutions
Session Highlights
Human Error Categories
Human limitations related to cognition
Cognitive Load Categories that affect memory, attention and decision making
How to prepare the floor assessment
What to look for when doing the assessment
How to present results
How to present recommendations
Who Will Benefit
Training managers and coordinators
Operations
Manufacturing
Plant engineering
QA/QC staff
Process excellence/improvement professionals
Industrial/process engineers
Compliance officer
Regulatory/legislative affairs professionals
General/corporate counsel
Speaker Profile
Ginette M. CollazoPh.D, President, Ginette M. Collazo, Inc.Dr. Collazo has spent more than 15 years in technical training, organizational development and human reliability. She has worked with Bristol-Myers Squibb, Johnson & Johnson, Schering-Plough, Wyeth and Medtronic, many more small and mid-sized drug and device companies. An active researcher in specialized studies related to human reliability, she is the author of numerous publications on these topics.Dr. Ginette M. Collazo obtained her PhD in Industrial/Organizational Psychology from the Interamerican University of Puerto Rico. Ginette has over 15 years of experience in the pharmaceutical industry with the Technical Training, Organizational Development and Human Reliability fields.Currently she is the president of Ginette M. Collazo, Inc. a firm that works with organizations to improve productivity by helping them identify and implement innovative strategies that will warrant that business objectives and results are met and exceeded. GMC, Inc. specializes, also, in Human Error reduction allowing organizations to achieve savings and reduce/avoid unnecessary costs associated with people’s mistakes.