Online Webinar 2019 - 3-Hour Virtual Seminar on Human Error Reduction in the Manufacturing Floor

Session Highlights
Background on Human Error Phenomena
Importance of Human Error Prevention/Reduction
Training and Human Error
Facts about Human Error
Human Error as the Root Cause
What is Human Error
How is Human Error controlled?
Common mistakes: Memory failures, Overconfidence, We believe we are above average, Visual Detection, Vigilance Effectiveness
Types of error
Human Error Rates and Measurement
Trending and tracking
Prediction
CAPA Effectiveness
Agenda
12:00 PM Log In Period
12:30 PM Introduction
112:40 PM Understanding Human Error
• Psychology of error
• Human Error Typology
• Human Condition and limitations
1:30 PM Break
1:45 PM Human Error Program Components
• Investigations
• Root Cause Determination
• CAPA development and effectiveness
3:00 PM Live Questions & Discussion
Overview
Human error is known to be the primary cause of quality and production losses in many industries. Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented.Human errors start at the design stage. From procedures, training, and workplace environment many variables that affect human behavior CAN be manipulated reducing the likelihood of these occurrences.
To work with these challenges, it is essential to understand human behavior and the psychology of error as well as understand exactly where the weaknesses of the system are so that they can be improved and/or fixed.This course offers practical approaches and models to address human performance issues in GMP related environments by using a particular methodology to correct, prevent and avoid reoccurrence of these matters.
Why should you Attend
This training would provide tools that can be implemented and used after this event.These include practical tools.We will discuss human error categories, near root causes and root causes for these events.We will discuss latest trends in human error issues in the industry.
Learning Objectives
Understand human error: Factors and Causes
Understand the importance: Regulatory and Business
Define the process to manage Human Error Deviations
Identify Root Causes associated to Human Error deviations
Learn how to measure human Error Rates at your site
Identify what I can do to support Human Reliability
Who Will Benefit
Training Managers and Coordinators
Operations
Manufacturing
Plant Engineering
QA/QC staff
Process Excellence/Improvement Professionals
Industrial/Process Engineers
Compliance Officers
Regulatory/Legislative Affairs Professionals
General/Corporate Counsel
Ginette M. CollazoPh.D, President, Ginette M. Collazo, Inc.
Dr. Collazo has spent more than 15 years in technical training, organizational development and human reliability. She has worked with Bristol-Myers Squibb, Johnson & Johnson, Schering-Plough, Wyeth and Medtronic, many more small and mid-sized drug and device companies. An active researcher in specialized studies related to human reliability, she is the author of numerous publications on these topics.
Dr. Ginette M. Collazo obtained her PhD in Industrial/Organizational Psychology from the Interamerican University of Puerto Rico. Ginette has over 15 years of experience in the pharmaceutical industry with the Technical Training, Organizational Development and Human Reliability fields.
Currently she is the president of Ginette M. Collazo, Inc. a firm that works with organizations to improve productivity by helping them identify and implement innovative strategies that will warrant that business objectives and results are met and exceeded. GMC, Inc. specializes, also, in Human Error reduction allowing organizations to achieve savings and reduce/avoid unnecessary costs associated with people’s mistakes.