2019 - Dealing with Difficult People

Overview
Lets be honest here you probably have people in your life that, if they would just go away! your life would be easier?
Interacting with them is exhausting and frustrating - even thinking about interacting with them is discouraging and causes you to despair the situation will never get any better.
We all have those people in our lives. The reality is, having them out of your life is not practical - they may be your boss, staff, colleague, customer, vendor, friend, or family member.
Why should you Attend
Difficult people are found in every walk of life. They come in many forms.
Given that we can't avoid or eliminate them from our world, the next best solution is to learn how to effectively deal with them.
Learning how to recognize what they are doing, and why that’s creating so much difficulty for you, and those around you, is the first step.
Areas Covered in the Session
You interact with people
You're frustrated and exhausted by some of the people you have to deal with regularly
You spend way too much time thinking about how to deal with one or more people in your world
You have a team or organizational leadership role
Who Will Benefit
CEO
COO
HR Professionals
People Managers
Leaders
Directors
ManagerS
Supervisors
Business Owners
Business Consultants
Department Managers
Staff at all levels
Speaker Profile
Michael Healey Since 1987 he has been consulting with businesses and organizations that understand the value of developing organizational culture and their people as a foundation for continual improvement and enhancing organizational capacity.