2019 - Webinar on Writing Followable Procedures to Reduce Human Errors

What will be discussed?
It is essential to understand why people don't follow procedures and it’s also important to know exactly where the instructions weaknesses are so that procedures can be human engineered, im-proved and fixed. Our upcoming webinar discusses how to create and maintain a procedure, start-ing from content development to formats designed, for human error reduction.
What you’ll learn?
• SOP writing rules and content development
• Regulatory compliance background and universal purpose of procedures
• Use of electronic information networks for procedure access
LEARNING OBJECTIVES
We will discuss how to create and maintain a procedure, starting from content development to formats designed for human error reduction due to procedures.
WHO WILL BENEFIT
QA/QC directors and managers
Process improvement/excellence professionals
Training leaders and managers
Plant engineering
Compliance officers
Regulatory professionals
Executive management
Manufacturing operations directors
Human factors professionals
Speaker Profile: Ginette Collazo, Ph. D. is an Industrial-Organizational Psychologist with 20 years of experience that specializes in Engineering Psychology and Human Reliability, disciplines that study the interaction between human behavior and productivity.
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