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2019 - Conflict Resolution 101

Date2019-08-23

Deadline2019-08-23

VenueOnline Event, USA - United States USA - United States

KeywordsConflict; Dispute; Path to resolution

Websitehttps://www.complianceonline.com/conflic...

Topics/Call fo Papers

Facts and figures on the costs of conflict
Definition of conflict as distinguished from a dispute (also defined)
Early warning signs to recognize conflict early
The five conflict-handling strategies: avoidance, accommodation, competition, compromise and collaboration
The path to interpersonal conflict resolution
Listening skills
Use of I Statements
The Two-Step: identification of needs before brainstorming
The role of standards and alternatives in resolving conflict
Documenting agreements reached

Last modified: 2019-08-10 16:07:14