Online Webinar 2019 - 2 Hour Webinar How to Conduct an Internal Harassment and Bullying Investigation to Determine Facts and Minimize Liability

Overview
The EEOC requires that employers receiving a complaint, or otherwise learning of alleged harassment in the workplace, to "investigate promptly and thoroughly take immediate and appropriate corrective action by doing whatever is necessary to end the harassment, make the victim whole by restoring lost employment benefits or opportunities, and prevent the misconduct from recurring". That's a tall order to ensure a just and fair handling of a harassment complaint - an essential order that all organizations are required, by law, to follow. The investigation process is, perhaps, the most critical element in dealing with harassment. In cases that have gone to court it is often due to inadequate or absent investigations of complaints. Do you know how to conduct an investigation? This program will cover the intricacies of conducting a harassment investigation.
Session Highlights
To determine if an investigation is necessary
To discuss the steps of an investigation
To explore the intricacies of interviewing the accuser, accused and witnesses
To differentiate between a formal and informal investigative procedures
To determine credibility of all interviewees
To draw conclusions following an investigation
To list necessary elements in writing the formal report outlining the investigation
Course Outline:
Discussion about if and when an investigation is required
Comparison of a formal and informal investigation process
Planning for the investigation
Review of what Constitutes a Witness
Legal Issues Surrounding an Investigation such as Confidentiality, Defamation of Character, and false Imprisonment
The importance of Documentation of each Interviewee
Examples of Appropriate and Inappropriate Documentation and why it is Critical
Specific details regarding how to Corroborate Evidence
List of Criteria to determine Credibility of those Interviewed
He Said/she Said
The Role of the Investigator in forming an opinion following the Investigation
How to follow-up with the target, accused, and the organization
The critical importance of an investigative report
List of Misconduct Triggers that are a catalyst for an Investigation
Template Final Report
Who Will Benefit
Human Resources professionals
those tasked with investigations such as Generalists, Mangers, and Directors
Attorneys
Instructor Profile
Dr. Susan Strauss is a national and international speaker, trainer, consultant and a recognized expert on workplace and school harassment and bullying. She conducts harassment and bullying investigations and functions as an expert witness in harassment and bullying lawsuits. Her clients are from business, education, healthcare, law, and government organizations from both the public and private sector.
Dr. Strauss has conducted research, written over 30 books, book chapters, and journal articles on harassment,bullying, and related topics. She has been featured on television and radio programs as well as interviewed for newspaper and journal articles.Susan has a doctorate in organizational leadership. She is a registered nurse, has a bachelor’s degree in human services and counseling, a master’s degree in community health, and professional certificate in training and development.