Prediction 2019 - 3-Hour Virtual Seminar on the Human Error Tool Box: A Practical Approach to Human Error

Overvew
This course provides a practical approach that will allow you to understand human behavior in the workplace, to assess your current human reliability situation, and support human error reduction efforts at your site.
Based on a scientific methodology that assures repeatability and uniformity, the tools presented here will guide you through the process that will guarantee fast but sustainable human error reduction.
The use of these tools have proven to be effective, and since our system is data driven you will be able to support recommendations, decisions, projects, and course of action.
Why should you Attend
Human error is known to be the primary cause of quality and production losses in many industries. Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented.
Human errors start at the design stage. From procedures, training, and workplace environment many variables that affect human behavior CAN be manipulated reducing the likelihood of these occurrences.
When working with these challenges, it is imperative to understand human behavior and the psychology of error as well as understand exactly where the weaknesses of the system are so that they can be improved and fixed.
This course offers practical approaches and tools to address human performance issues in GMP related environments by using a particular methodology to correct, prevent and avoid reoccurrence of these matters.
Session Highlights
Background on Human Error Phenomena and Measurement
The importance of Human Error Prevention/reduction
Quantitative and qualitative information gathering
Why do we need tools for human error reduction programs?
Training as a tool and human error
Facts about human error and training
Human Error as the Root Cause: what to do and how to measure it
Tools
Learning Objectives
Understand human error: factors and causes
Understand the importance: regulatory and business
Define the process to manage Human Error deviations
Learn about human error measurement
Learn about tools for measurement
Establish Key Performance Indicators
Define and measure human error rate, cognitive load, and CAPA effectiveness
Identify what I can do to support human reliability
Who Will Benefit
Training Managers and Coordinators
Operations
Manufacturing
Plant Engineering
QA/QC Staff
Process Excellence/Improvement Professionals
Industrial/Process Engineers
Compliance Officers
Regulatory/Legislative Affairs Professionals
General/Corporate Counsel
Executive Management
Speaker Profile
Ginette Collazo PH.D, is a human error and human behavior expert. She has spent more than 15 years in technical training, organizational development and human reliability areas.