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2019 - Complaint Management: Best Practices to Assure Compliance and Customer Retention

Date2019-04-15

Deadline2019-04-15

VenueOnline Event, USA - United States USA - United States

KeywordsCustomer complaints; Handling customer complaints; Customer feedback management

Websitehttps://www.complianceonline.com/medical...

Topics/Call fo Papers

FDA and ISO requirements for complaint handling
Establishment of complaint handling program
What constitutes a complaint
How to Handle “non-complaints”
The roles of investigation and corrective action in complaint handling
Complaint trending and reporting
Application of risk management to complaint handling program
Benefits/Detriments of a Reply to the Customer

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Last modified: 2019-03-18 17:38:23