2018 - Webinar on Stressed Out: How to Handle Conflict, Difficult People and Challenging Situations – training Doyens

Conflict, disagreement and difficult people cannot be avoided but dealing with them strategically could help you get positive outcomes.
I’m delighted to invite you for our upcoming webinar where Marcia Zidle discusses how to recognize difficult people and situations, and what are the different conflict management styles.
The webinar provides a clear and deep understanding about:
• The top six causes of conflict and which one produces the most problems
• The iceberg concept of conflict – what’s above and below the water line
• The language of positive communication to reduce negative emotions, especially anger
LEARNING OBJECTIVES
The crucial issue is not whether conflict, disagreement and difficult people can be avoided; the real concern is how they can be dealt with that will lead to positive outcomes. If managed improperly, businesses’ productivity, operational effectiveness, and morale take a major hit. On the other hand, when channeled through the right tools and expertise, conflict can lead to a better understanding of others, improved solutions to problems or challenges, and major innovation.
WHO WILL BENEFIT
CEO’s
COO’s
VP of Human Resources
Chief Learning Officer
Directors
Project Managers
Operation Managers
Supervisors
Team Leaders
Human Resources Professionals.
About the Speaker: Marcia Zidle is a board certified executive coach, business management consultant and keynote speaker, who helps organizations to leverage their leadership and human capital assets.
Training Doyens now features HRCI, SHRM and IRS accredited webinars. Enhance your knowledge and skills, and earn CE credits at the same time.
About Training Doyens:
Based in Colorado, Training Doyens organizes world class webinars and seminars, providing training solutions to companies big and small. Reasonable pricing and customization options make our training programs uniquely beneficial.
For more detail please click on this below link:
https://bit.ly/2KSJ1fm
Email: support-AT-trainingdoyens.com
Toll Free: +1-888-300-8494
Tel: +1-720-996-1616
Fax: +1-888-909-1882