Drama Free 2020 - How to Create a Drama Free Workplace

Creating a drama free environment has to start with identifying that the current workplace has drama, and then making a commitment to eliminate the drama, which usually starts with understanding the benefits.
You end up feeling Irritated, Confused and even Helpless to do anything about it. Workplace drama is so ubiquitous its sometimes hard to believe its possible to have an environment with no drama.
A 5-step process to eliminate unproductive drama from your world
Strategies to redirect drama
Specific skills to address aggression, passivity and passive-aggressive words or actions.
A model to recognize the 3 roles people play to create drama and how to deal with each of those roles
Speaker:
Since 1987 Michael has been consulting with businesses and organizations that understand the value of developing organizational culture and their people as a foundation for continual improvement, staff recruitment/retention, and enhancing organizational capacity.