2020 - Dealing with Toxic People

Topic :Dealing with Toxic People
Register :https://www.ijonaskills.us/webinarDetails?webinari...
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Overview:
Toxicity in the workplace acts like an infectious disease - it spreads and infiltrates teams and relationships, Without the understanding, skills and tools applied intentionally, toxicity will continue to spread eventually impairing the organization and burning out the leaders and staff.
Areas Covered in the Session :
The drivers of toxic behaviour - why they do what they do
To recognize toxicity and vampiring (i.e. sapping the energy from the people around them) before getting caught up in the drama
The 19 Toxic Tactics deployed by energy vampires
How to decline invitations to participate in the toxicity
The protection matrix - how to use situational analysis to defeat toxicity
5 strategies to extricate yourself from a toxic situation
How to stay centered and present when faced with toxicity
A key to relieving your own frustration
How to get work done, have effective communications and not let them control your life
Speaker:
Michael Healey is a Keynote Speaker at Ijona Skills. Michael has been consulting and delivering engaging and impactful training programs for over 30 years in a very broad cross-section of industries and to people at all organizational levels and roles - from CEO to the front line.
Contact Info :
Ijonaskills
https://www.ijonaskills.us
Email : support-AT-ijonaskills.us
Phone : +1 302-830-3132